Welcome to Sunshine Coast Adventures! These Terms and Conditions govern your use of our website and participation in our outdoor adventure tours. By accessing our website and booking a tour with us, you agree to comply with these terms. Please read them carefully before proceeding.
Booking and Payment:
- To book a tour with us, you must be at least 18 years old or have the consent of a parent or guardian.
- All bookings are subject to availability and confirmation by Sunshine Coast Adventures.
- Payment must be made in full at the time of booking to secure your reservation.
- We accept payment via credit/debit card or other approved payment methods.
- Prices are quoted in local currency and are subject to change without notice.
Cancellation and Refunds:
Cancellations made by guests must be communicated to Sunshine Coast Adventures in writing or by email.
Cancellations made within [X] days of the tour date are subject to a [X]% cancellation fee.
Sunshine Coast Adventures reserves the right to cancel or reschedule tours due to inclement weather, safety concerns, or other unforeseen circumstances. In such cases, guests will be offered the option to reschedule or receive a full refund.
Participant Requirements:
- Participants must be in good health and physical condition to participate in our outdoor adventure tours.
- Guests with pre-existing medical conditions, disabilities, or other limitations must notify Sunshine Coast Adventures at the time of booking.
- Participants are responsible for bringing appropriate clothing, footwear, and equipment as specified for each tour.
Safety and Liability:
- Sunshine Coast Adventures prioritizes the safety and well-being of our guests. However, outdoor activities inherently involve risks, and participants acknowledge and accept these risks.
- Guests are required to follow the instructions of our guides and adhere to safety protocols at all times during the tour.
- Sunshine Coast Adventures is not liable for any injury, loss, or damage incurred during the course of the tour, except where caused by our negligence or breach of duty.
Responsibility of Participants:
- Participants are responsible for their own actions and behavior during the tour, including respecting the environment, wildlife, and other participants.
- Guests must disclose any relevant information regarding their health, fitness, or dietary requirements to Sunshine Coast Adventures prior to the tour.
Intellectual Property:
- All content on the Sunshine Coast Adventures website, including text, images, and logos, is protected by copyright and other intellectual property laws. It may not be reproduced or used without our prior written consent.
Privacy Policy:
- Sunshine Coast Adventures respects the privacy of our guests and complies with all applicable data protection laws. Please refer to our Privacy Policy for more information on how we collect, use, and protect your personal information.
Governing Law and Jurisdiction:
- These Terms and Conditions are governed by the laws of Queensland, and any disputes arising from them shall be subject to the exclusive jurisdiction of the courts of Queensland.